Terms and Conditions

Luxurious Club Limited –
Registration Number: 10221127

 

Term And Conditions

 

Definitions and Interpretations

 

1.1 In these Conditions:

 

The Chauffeur means the providers drivers who drive the cars

“The Conditions” means the standard terms and conditions of hire set out

in this document and (unless the context otherwise requires) includes

any special terms and conditions agreed in writing between the Passenger

and the Provider:

 

“The Passenger” means the person whose order for the Services is accepted by the Provider.

 

“The Provider” means Luxurious Club Limited, a company

registered in England and Wales under number 10221127 whose registered

office is at 26 Dover Street, London, W1 S4LY

 

“The Contract” means the contract for the provision of the Services under these Conditions.

 

“The Services” means the chauffeur and car hire services provided by the Provider in accordance with these Conditions;

 

1.2 Any reference in these Conditions to a statute or a provision of a

statute shall be construed as a reference to that statute or provision

as amended, re-enacted or extended at the relevant time.

 

1.3 The headings in these Conditions are for convenience only and shall not affect their interpretations.

2.Conditions

2.1 The Provider shall provide the Services in accordance with these

 

Conditions and these Conditions shall govern the Contract to the

 

exclusion of any other terms and conditions subject to which any such

 

quotation is accepted or purported to be accepted, or any such

 

reservation is made or purported to be made, by the Passenger.

 

 

2.2 A contract will only come into being upon the acceptance by the

 

Provider of the Passengers reservation in accordance with clause 2.4

 

below and these Conditions shall be deemed to be incorporated in the

 

Contract. The Passenger accepts these Conditions when making a

 

reservation with the Provider either through its website, by telephone,

 

email, fax or via any representative agent of the Provider.

 

 

2.3 The Contract will be subject to these Conditions. The Provider

 

reserves the right to revise these Conditions at any time without prior

 

notice at its sole discretion.

 

 

2.4 No reservation submitted by the Passenger shall be deemed to be

accepted by the Provider unless and until confirmed in writing by an

authorised representative of the Provider or the Services are provided to

the Passenger whichever is the earlier.

 

2.5 The Provider reserves the right to change any vehicle or chauffeur at any time if the Provider deems it necessary.

 

2.6 The Provider may from time to time use subcontracting companies to

provide the Services. Such sub contracting companies are not authorised

to make any representations or claims concerning the Service unless

confirmed by the Provider in writing.

 

 

2.7 No variation to these Conditions by the Passenger shall be binding

 

unless agreed in writing between the Passenger and the Provider.

 

 

2.8 The price for the Services shall be the price listed in the

 

Providers published price list current at the date of acceptance of the

 

Passengers reservation or such other price as may be agreed in writing

 

by the Provider and the Passenger.

 

 

2.9 Where the Provider has quoted a price for the service other than in

 

accordance with the Providers published price list the price quoted

 

shall be valid for 24 hours only or such other time as the Provider may

 

specify.

 

 

2.10 The Provider will only accept payment for the provision of service

 

by credit or debit card or bank transfer in pounds sterling. The

 

Passenger must agree the method for payment with the provider at the

 

time of booking.

 

 

2.11 The passenger agrees to a surcharge of 5% for all debit and credit card payments.

 

 

2.12 All prices quoted are subject to VAT at the current rate.

 

 

2.13 Unless otherwise agreed in writing by the Provider all payments

 

must be paid in advance before commencement of the hire period.

 

 

2.14 Where the Provider has agreed for the Passenger to be an account holder for the Services all invoices delivered for Services must be paid within 30 days of the date of the invoice. Interest will be charged by the Provider on late payments accruing at the rate of 8% per annum from the due date until actual payment.

 

Terms Of Carriage

 

 

3.1 The Providers prices are based on Passengers being ready to travel at the booked time. Passengers requiring airport transfer should book in accordance with check in times and guidelines provided by their relevant airline.

 

3.2 All meets apart from airports waiting time are free for the first 5 minutes; thereafter you will be charged for the entire waiting period at the following minimum rates:

 

  1. i) 80p per minute for [insert vehicle type]

 

  1. ii) £2p per minute for a [insert vehicle type]

 

Airports meets: you will be charged a minimum of £25 per every part half an hour rounded up to the next full half an hour.

 

3.3 Where the hire price quoted is a flat rate any material diversions, additional set downs or pickups by passengers will incur a minimum charge of £50 (this is subject to change depending on the vehicle but shall be no more than (£   ) per diversion.

 

3.4 Neither the Provider nor any of its contracted or subcontracted Chauffeurs will accept responsibility for loss or damage to luggage.

 

Passengers are responsible for ensuring that their luggage is loaded/unloaded at all times, if accompanying the luggage on the journey.

 

3.5 Vehicles are booked by Passengers as requested. The vehicles of the

Provider can only carry the maximum number of passengers as permitted by law.

 

3.6 The Provider does not provide carriage to animals of any sort without prior arrangement. The Provider reserves the right to refuse carriage to any Passenger carrying animals without such prior arrangement with the Passenger responsible for the full payment of the car hire.

 

3.7 The Provider shall use reasonable endeavours to ensure its Chauffeurs are punctual but it will not accept responsibility or be liable for delays caused by circumstances outside its control.

 

3.8 The Chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs or whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger(s).

 

 

 

3.9 The Passenger is responsible for any damage caused to the interior and or exterior of a vehicle on hire to them caused by the Passenger and/or any of the Passengers accompanying party and will be billed accordingly for any repair or valeting required in order to reinstate the vehicle to the condition it was in prior to the damage.

 

4. Cancellations / Cancellation charges

 

 

4.1 No reservation, which has been accepted by the Provider may be cancelled by the Passenger except in accordance with this clause.

 

4.2 Cancellation’s for bookings which do not involve Weddings or hire periods of over 4 hours must be made to the Provider with a minimum of 3 hour’s prior notice to the commencement of the hire by telephone, email or fax. Cancellations for bookings for Weddings or for hire periods in excess of 4 hours require 7 days notice.

 

4.3 Where cancellations are made in accordance with clause 4.2 then only

50% of the agreed hire fee will be payable by the Passenger. Where cancellations are not made in accordance with clause 4.2 then the full hire price will be payable by the Passenger.

 

 

5. General Applications

 

5.1 The Provider shall not be liable to the Passenger or be deemed to be in breach of the Contract by reason of any delay in delivery or in performing, or any failure to perform, any of the Providers obligations in relation to the Services, if the delay or failure was due to any cause beyond the Providers reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Providers reasonable control directly or indirectly:

 

5.1.1 act of God, explosion, adverse weather conditions, flood, tempest, fire or accident;

 

5.1.2 war or threat of war, sabotage, insurrection, civil disturbance or requisition;

 

5.1.3 acts. restrictions, regulations, byelaws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority:

 

5.1.4 traffic accidents (including tyre punctures), traffic hold ups, traffic congestion:

 

 

 

 

5.1.5 strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the Provider or of a third party);

 

5.1.6 flight delays, flight cancellations;

 

5.1.7 power failure or breakdown in machinery including computer systems and mechanical parts on cars.

 

5.2 The maximum liability of the Provider to the Passenger for any breaches of the Contract by the Provider shall be limited to the payment made for the Services by the Passenger save that nothing shall limit the liability of the Provider for death or personal injury caused to the Passenger by the Providers negligence.

 

6. Miscellaneous

 

 

6.1 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.

 

6.2 The Contract shall be governed by the laws of England & Wales.

 

 

Website user agreement

 

Luxurious Club Limited, a company registered in England and Wales under number 10221127 whose registered office is at 26 Dover Street, London, W1 S4LY, owns and operates this Website. For the purposes of these Terms and Conditions and refers to ALC. Please review these Terms and Conditions carefully before using this Web site. Your use of this Web site indicates your agreement to be bound by these Terms and Conditions.

 

 

Data protection

 

Any personal information you supply to us when you use this Website will be used in accordance with Our Privacy Policy.

 

Property rights

 

 

All trademarks, copyright, database rights and other intellectual property rights in the materials on this Web site (as well as the organisation and layout of this Web site) together with the underlying software code are owned either directly by us or by our licensors.

 

 

Without our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this Web site or the underlying software code whether in whole or in part. However, the contents of this Web site may be downloaded, printed or copied for your personal non-commercial use.

 

Acceptable use

 

You may only use this Web site in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing this Web site.

 

In particular, you agree that you will not Post, transmit or disseminate any information on or via this Website, which is or may be harmful, obscene, defamatory or otherwise illegal.

 

Use this Web site in a manner, which causes or may cause an infringement of the rights of any other:

 

Make any other unauthorised, false or fraudulent booking

 

Use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this Web site including but not limited to uploading or making available files containing corrupt data or viruses via whatever means

 

Deface, alter or interfere with the frontend look and feel of this Web site or the underlying software code

 

Take any action that imposes an unreasonable or disproportionately large load on this Web site or related infrastructure

 

Obtain or attempt to obtain unauthorised access, via whatever means, to any of our networks. Without prejudice to any of our other rights (whether at law or otherwise) we reserve the right to:

 

Cancel your bookings without reference to you and/or

 

Deny you access to this Web site where we believe (in Our absolute discretion) that you are in breach of any of these Terms and Conditions

 

 

 

 

 

 

 

 

Changes to this website

 

 

We may make improvements or changes to the information, services, products and other materials on this Web site, or terminate this Web site, at any time without notice. We may also modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on this Website. Accordingly, your continued access or use of this Website is deemed to be your acceptance of the modified Terms and Conditions.

 

Links to other websites

 

This Web site may include links to other Internet sites. We do not endorse any such Web sites and We are not responsible for the information, material, products or services contained on or accessible through those web sites. Your access and use of such Websites remains solely at your own risk.

 

Limitation of liability

 

In no event will We be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, or the use of this Web site or any information contained in it, including loss of profit and the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or

otherwise, even if advised of the possibility of such damages.

 

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

 

Disclaimer of warranty

 

 

To the maximum extent permitted by law, We disclaim all implied warranties with regard to the information, services and materials contained on this Web site. All such information, services and materials are provided and available without warranty of any kind.

 

We make no warranty, implied or explicit, that any part of the service will be uninterrupted, error-free, virus-free, timely, secure, accurate, reliable or any quality, nor that the content is safe in any manner for download. You understand and agree that neither we nor any participant in the site and its services provides professional advice of any kind and that use of such advice or other information is solely at your own risk and without our liability of any kind.

 

 

 

 

 

Indemnification

 

 

You agree to indemnify, defend and hold Us harmless from any liability,

 

loss, claim and expense (including reasonable legal fees) related to your breach of these Terms and Conditions.

 

 

Miscellaneous

 

These Terms and Conditions contain all the terms of your agreement with Us relating to your use of this Web site. No other written or oral statement (including statements in any brochure or promotional literature published by us) will be incorporated.

 

Your use of this Web site, any downloaded material from it and the operation of these Terms and Conditions shall be governed by and construed in accordance with the laws of England and you agree to submit to the non-exclusive jurisdiction of the English court.

 

 

Privacy Policy

 

What data does Luxurious Club Limited (LLC) collect?

 

 

Booking Information: When booking car hire services we ask for your name, postal address, telephone number and email address. This helps us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of the booking.

 

If you pay for your hire at the time of booking you will be asked to enter your payment card type, number and expiration date to enable us to take your payment.

 

Online Account: When you make a booking, we will give you the opportunity to create an online account. If you accept we will store the personal details you provide in our customer database. This will enable you to make future bookings more rapidly. Deletion of your online account will not delete the personal data that we hold on file. You are able to view and correct the personal data we hold at any time, see the Accessing and updating information section on how to do so.

 

IP address: We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.

 

Cookies: Our website uses “cookie” technology. “Cookies” are encrypted strings of text that a website stores on a user’s computer. Cookies enable us to customise our website and offerings to your needs and provide you with a better online experience. In addition, cookies are used to measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access.

 

The types of cookies that we use are referred to as “session” cookies and “persistent” cookies.

 

 

Session cookies are temporary and are automatically deleted once you leave our website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with our website. Cookies do not corrupt or damage your computer, programs, or computer files.

 

 

Sharing Information

 

LLC will never release your personal details to any company without your consent.

 

You consent to us sharing your personal information in relation to providing details to a prospective buyer of LLC’s business or shares.

 

 

Our Commitment To Data Security

 

 

The security of your personal information is important to us. When you enter sensitive information (such as your payment card number) during any registration or booking process, we encrypt that information using secure socket layer technology (SSL).

 

We follow generally accepted industry standards to protect the personally identifiable information and personal data submitted to us, both during transmission and once we received it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

With this in mind we would ask you not to enter any payment card number into fields on our websites, unless that the field is specifically marked for that purpose.

 

 

 

Changes to this policy

 

 

Any changes to this privacy policy will always be posted to this page of our website.

 

 

Cookie Policy Page

 

 

The LLC website uses cookies. A cookie is a small text file that is stored by your browser, and allows it to remember information between web pages and browser sessions. LLC uses a number of cookies – generated and used by the LLC website and some third party cookies generated on our site by third parties. They enable us to remember each part of your reservation as you go through the site, remember your customer details and display appropriate content based on your selected options and journey. They also help us to understand user behaviour within our site, which means we can make the experience better for you.

 

Cookies can only store text, which is always anonymous and usually encrypted. LLC will never store any personal information in a cookie.